This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process your transactions, and meet our obligations under applicable gaming regulations. During the course of your use of the platform, we may also collect data related to your deposit and withdrawal activity — including transaction amounts, payment method references, and timestamps — in order to process payments accurately and maintain a clear financial record for both your benefit and ours.

We also gather technical data automatically as you browse. This includes your IP address, browser type, device identifiers, and session activity logs. We use this information to keep the platform secure, detect unusual behaviour, and ensure the site functions correctly for you. Cookies are used to remember your session preferences and maintain a consistent, secure browsing experience. You may manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform operate.

How We Share and Protect Your Data

Your data is protected using 256-bit SSL encryption across all pages of our web platform. Information is stored on secure servers with strictly controlled internal access — only staff with a clear operational need are permitted to view your personal data, and all such access is logged and monitored.

We do not sell your personal data to third parties. However, there are limited, specific circumstances in which we share information externally. These include passing necessary details to payment gateways in order to process your transactions, sharing identity information with regulated verification services to fulfil our know-your-customer obligations, and disclosing data to regulatory authorities when we are legally required to do so. Any third party we work with is contractually bound to handle your data responsibly and in line with applicable data protection standards.

Player data is retained for as long as your account remains active. Following account closure or a period of verified inactivity, we retain your records for the duration required by our licensing obligations under the Anjouan Gaming Authority and any applicable legal frameworks. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels available on the platform. We will acknowledge your request promptly and respond within a reasonable timeframe.

If we make any significant changes to this Privacy Policy, we will notify you by posting an updated version on this page and, where appropriate, by sending a notification through your registered account. We encourage you to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.